Privacy Policy
1. General Information
At Moove Cars Mobility Netherlands B.V. (“Moove Cars”, “we”), located at Hoogoorddreef 70, 1101 BG Amsterdam (Netherlands), Chamber of Commerce number 92651933, we are committed to protecting your privacy and complying with Regulation (EU) 2016/679 (GDPR) and the Dutch GDPR Implementation Act. Our Data Protection Officer (DPO) is reachable via DPO@7EXPERTS.COM.
2. Data We Collect
- Identification data: first name, last name, ID card or passport.
- Contact details: postal address, email address and phone number.
- Usage data: browsing history, cookies and preferences when using our website or apps.
- Contractual and payment data: rental terms, billing and payment methods.
- Other voluntarily provided data (e.g., vehicle preferences).
3. Purposes and Legal Basis
| Purpose | Legal Basis |
|---|---|
| Management of requests, reservations and rental agreements | Performance of contract |
| Billing and payment | Performance of contract |
| Customer service and support | Legitimate interest |
| Sending commercial communications (email, SMS), newsletter | User consent |
| Improvement of services and personalization of the website | Legitimate interest |
| Compliance with legal and tax obligations | Legal obligation |
4. With Whom We Share Your Data
- Service providers (IT, hosting, payment gateways, customer service) under contracts with appropriate safeguards.
- Government authorities if legally required.
- Group companies (Moove Cars Mobility S.L., MC Directorship S.L.U., Moove Servicios Compartidos S.L.U.) with your consent.
- Uber International Holding B.V. (Netherlands), only with consent; no transfers outside the EEA.
5. International Data Transfers
No transfers take place outside the European Economic Area (EEA). If necessary, standard contractual clauses of the European Commission will be applied.
6. Retention Periods
- Contractual and billing data: as long as the contractual relationship exists and thereafter for legal periods in case of potential claims.
- Commercial communications: until consent is withdrawn.
7. Automated Decision-Making and Profiling
No automated decision-making processes or profiling with legal or similar effects for the user are carried out. All evaluations are performed by our human team.
8. User Rights
In accordance with the GDPR and the Dutch GDPR Implementation Act, you may:
- Access your data
- Correct or delete them
- Limit processing or object to it
- Transfer your data to another controller
- Withdraw your consent
- Not be subject to automated decision-making
You can exercise these rights by emailing DPO@7EXPERTS.COM or by post to Hoogoorddreef 70, 1101 BG Amsterdam. You also have the right to file a complaint with the Autoriteit Persoonsgegevens.
9. Security and Confidentiality
We implement technical and organizational measures (encryption, restricted access, backups, audits) to protect your data from unauthorized access, loss or alteration.
10. Cookies
Our website uses our own cookies and third-party cookies to improve the user experience and analyze traffic. You can manage your consent through the cookie banner or on /cookie-policy/.
11. Changes to This Policy
We may update this policy in whole or in part. Relevant changes will be published on the website in advance before they take effect.
Contact DPO:
DPO@7EXPERTS.COM
Address: Hoogoorddreef 70, 1101 BG Amsterdam
Date of last version: May 22, 2025